NURC Academy Privacy Policy
Effective Date: May 30, 2026
1. Introduction
Welcome to NURC Academy, the educational arm of Numero Uno Research Consult (Registration Number: BN102001223).
We are deeply committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines comprehensively how we collect, use, process, and protect your information when you access our digital campus (student.nurcacademy.com), enrol in our research programs for online or in-person tutoring, and interact with our services.
2. The Information We Collect
To provide a seamless academic experience, we collect specific types of information when you interact with our platform:
- Personal Identification Information: When you register for an account or enroll in a program, we collect your full name, email address, phone number, and billing details.
- Academic and Course Data: We track your educational journey, including course progress, modules completed, quiz scores, assignment submissions, and certificates earned.
- Financial Information: We process payments via our secure third-party gateway, Paystack. NURC Academy does not capture, store, or hold your credit card numbers or Mobile Money PINs. We only retain transaction records and billing receipts for accounting purposes.
- Technical and Device Data: Automatically collected data includes your IP address, browser type, operating system, time zone, and how you navigate through our platform. This helps us optimize our website for your specific device.
3. How We Use Your Information
We utilize your personal data strictly for the following operational and academic purposes:
- To Deliver Our Services: Processing enrollments, granting access to course materials, and issuing official certificates.
- To Process Transactions: Facilitating secure payments, issuing refunds (if applicable), and sending transaction receipts or Admission Letters.
- To Communicate With You: Sending important academic updates, password reset links, platform announcements, and responses to your direct inquiries.
- To Improve Our Platform: Analyzing technical data and course completion rates to identify technical bugs and improve the curriculum.
- To Ensure Security: Monitoring for fraudulent activities, unauthorized account sharing, or breaches of our Terms and Conditions.
4. Data Sharing and Third-Party Disclosure
NURC Academy will never sell, rent, or trade your personal data to third-party marketers. We only share necessary data with trusted third parties under strict confidentiality agreements to facilitate our operations:
- Payment Processors: Paystack, strictly for the processing of your tuition fees.
- Infrastructure Providers: Our secure web hosting and database management services.
- Legal Compliance: We may disclose your data if legally required to do so by a verified law enforcement agency or court of competent jurisdiction in Ghana.
5. Cookies and Tracking Technologies
Our platform utilizes “cookies” (small data files stored on your device) to enhance your user experience.
- Essential Cookies: Required to keep you logged in to the student dashboard and remember the items in your enrollment checkout.
- Performance Cookies: Used to anonymously track which pages are visited most frequently to help us improve site navigation. You can instruct your browser to refuse all cookies; however, doing so may prevent you from logging into the student dashboard or completing an enrollment.
6. Data Security and Retention
We employ industry-standard security protocols, including SSL encryption, to protect your data during transmission. Access to your personal information is strictly restricted to authorized NURC Academy administrators.
We retain your personal and academic data for as long as your student account is active, or as needed to provide you access to your purchased courses, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Data Protection Rights
Under applicable data protection laws, you possess the following rights regarding your personal data:
- The Right to Access: You may request a copy of the personal data we hold about you.
- The Right to Rectification: You may request that we correct any information you believe is inaccurate or incomplete (most of which can be done directly in your Student Profile).
- The Right to Erasure: You may request that we delete your account and personal data, subject to certain legal and accounting exceptions.
- The Right to Restrict Processing: You may request that we temporarily halt the processing of your data under specific conditions.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or platform updates. Any changes will be posted on this page with an updated “Effective Date.” Continued use of NURC Academy after changes are published constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact our administrative desk:
- Email: admissions@nurcacademy.com
- Parent Company: Numero Uno Research Consult
- Website: www.nurcghana.com